Misión

To offer personalized financial solutions and service of excellence; with a highly qualified, motivated, skilled, and dynamic staff; and that through the use of cutting edge technology we innovate to meet the highest expectations of our customers and ensure sustainable success of our organization.

 

Visión

To be a leading bank specializing in corporate and private banking in Panama, solid and highly profitable, recognized for its ethical act and its commitment with the community.

 

Metrobank, S. A. Values

  • Professionalism: Perform different functions with relevant capacity, responsibility, and confidentiality.
  • Innovation: Create, modify or transform products, services and procedures, introducing novelties to fulfill our customers need.
  • Dynamism: Act with active energy and propulsion, promptly and diligently.
  • Honesty: Express yourself and behave straight, honest and decent, according to the values of truth and justice.
  • Transparency: To act with clarity and evidence in all activities.

    Customer Service: To provide an added value of excellence in the care provided to our internal and external customers.

  • Trust: Provide safety in the activities carried. Possessing the qualities desirable for the purpose for which is intended METROBANK.
  • Social Responsibility: Promote support for projects and activities that enable the creation of economic, educational, and cultural benefit of our company, our community, and our environment.

 

Customer Service

Are you interested in any of our products or services? It has some question on its account?

Call us at (507)204-9000