MetroBank

MetroBank, S.A. puts our Online Banking system at your service, through which our clients will be able to access their accounts 24 hours a day by internet.

Description

This service allows you to carry out your banking activities from any place and at any time, safely, conveniently, and free of charge.

Inquiries

You will be able to consult all of your accounts, regardless if they are deposits, loans, or credit cards. You will have access to all of your banking movements, and other details of your accounts such as interests, balances, written checks, status of transactions, among others. All of this information will be reflected in your statements of account, which you will even be able to print through your computer.

Transfers

This service will enable you to transfer internally between your accounts, transfer to other MetroBank accounts, and transfer externally to other local banks.

Payments

You will also have the additional ability of carrying out all your payments, including loan payments, credit card payments, payments to third parties in other banks, to a specific beneficiary and even to public utilities such as electricity, water, and telephone.

• How do I join the MetroBank Online Banking service?
• How much does joining the Online Banking service cost?
• Are my transactions performed with Online Banking safe?
• Did you forget your password?
• How do I change my secret password?

How do I join the MetroBank Online Banking service?

You must be a MetroBank client and request affiliation to the service in any of our branches, where they will give you your username and secret password.

How much does joining the Online Banking service cost?

Affiliation to MetroBank’s Online Banking service is free.

Are my transactions performed with Online Banking safe?

For your safety, MetroBank’s Online Banking has a digital identity certification issued by Verisign, Inc., a certifying company of internet sites throughout the world. It has data encrypting security of 128 bits, a standard safety protocol.

Did you forget your password?

If you forgot your secret password for Online Banking, please visit or call your most convenient branch so you may be assigned a new password.

How do I change my secret password?

Through the internet, once in Online Banking, you will find a menu on the left which says “Customer Service”. You must then select the option “Password change”.